Our Leadership Team
Smart teams require smart leaders. The leadership team at STAT MedCare, LLC sets the foundation for the company’s success. Our shared vision creates a unity within the company that fosters growth through open, honest communication within our company, and with our clients and referral partners. We are pleased to take this opportunity to introduce you to our leadership team, which has helped us become one of the largest provider enrollment companies in the U.S., and it’s how we continue to thrive.
Rajiv Sharma, President
Rajiv Sharma, President & CEO of STAT MedCare, LLC and Knack Global, LLC started his professional career with Intelligroup (NTT data systems), a leading player in SAP & is a Gold partner. He was instrumental in implementing SAP projects for fortune 500 companies and went on to set up their New Zealand and India operations.
He ventured out on his own in 1998 with Knack Systems, a NJ based SAP implementation organization with clients such as Loreal, American Standard (US & Europe), Pepsico etc. Rajiv set up the offshore center in Mumbai India in the year 2001 and now has offices in Hyderabad.
In 2009 he also ventured into the Healthcare Industry with Knack Global. Knack Global is primarily an RCM company providing services to providers in the US with offices in Chandigarh and Jaipur India with approximately 1,500 employees. During this period, he was also instrumental in acquiring four (4) other companies in US within the healthcare space.
Rajiv holds a Masters in Computer Science and resides in New Jersey.
Cynthia has over twenty-one years of experience working as an executive & administrator in the healthcare industry. She began her professional career in healthcare in 1995 developing & managing medical recruiting firms and in 2003 she formed STAT MedCare, LLC (formerly STAT HealthCare, LLC) & began developing and managing multi-million dollar medical practices; including radiology clinics, ambulatory surgery centers, teleradiology practices and private practices. In 2006, Cynthia started to see a trend in the market, as well as the type of services that were being requested by her clients and therefore, Cynthia chose to focus on providing a core set of services, which are offered to you today! Cynthia is an aggressive, multi-tasked entrepreneurial leader with a hands-on approach and a proven record of accomplishment for success. Cynthia possesses excellent oral and written communication skills, proven leadership qualities, organized & detail oriented, and thrives under pressure. Her experience and expertise have offered her an excellent reputation in the medical community and she has an intimate working knowledge of the medical “business” and understands the demands & challenges doctors & administrators face with running a medical practice. Cynthia holds a Bachelor’s Degree in Business Administration from the University of Austin.
Amber joined STAT MedCare in 2018 and brings over 14 years of management experience in the healthcare industry, working with small offices as well as large multi-specialty offices. Amber has an extreme passion for the healthcare industry and having worked in all aspects of a medical practice has helped her become the leader she is today. She has extensive knowledge in billing, IT, staff development, government regulatory reporting programs, and patient satisfaction.
As the Executive Director of Operations with STAT MedCare, Amber will be responsible for the delivery of client services provided by the operations staff. With her advanced knowledge of the medical field, dedication, and leadership skills she will lead a successful team with STAT MedCare in providing exceptional client experiences.
Amber holds a Bachelors of Science in Business Administration from University of Phoenix. She currently resides in Colorado with her husband, two sons, and daughter. She enjoys spending time with her family and is active in her children’s sports and activities.
Melissa joined STAT MedCare, LLC in 2016 and brings over 10 years of experience in sales and account management. Melissa was recently promoted to VP of Sales. Among her previous positions, Melissa served as Regional Sales and Account Manager for Radiology 24/7, a California-based Teleradiology provider. Melissa leads the STAT’s sales team with not only her knowledge base but by also delivering outstanding customer service. Melissa is a self-driven, organized, and hard-working individual who is always exceeding the expectations of those surrounding her. Her drive, professionalism, and demeanor makes her not only a great leader, but an excellent motivator. Melissa holds a Bachelors of Art in Public Relations from Georgian Court University. She currently resides in Tampa with her three sons!
Rebekah Jacobson, Billing & Accounts Receivable Manager
Bekah came to STAT in September 2016, with over 20 plus years of experience in the healthcare industry. Bekah manages all of STAT’s invoicing, Accounts Receivable and payroll. Bekah’s position is essential to success of STAT and our clients. With Bekah’s positive attitude, she has easily developed a trusting rapport with STAT clients. Bekah is a mother of 3, and grandmother of 3 and one on the way! She enjoys a simple life in the Tennessee countryside with family and 4 dogs.
Melissa Ragsdale, Senior Account Manager
Melissa joined STAT MedCare in 2018. She brings over 15 years of experience in the Credentialing and Provider Enrollment field. She has worked on the payer side, hospital side and physician side to gain the experience needed to become an expert in her field. Melissa dedicated person and gives her all to make sure that all providers are readily able to care for their patients without a loss in revenue or an increased out of pocket expense for their patients.
Melissa holds the CPCS certification through NAMSS. She became nationally certified in Credentialing in 2011.
She resides in Spring Hill, TN with her husband. She enjoys spending time with her children and grandchildren.
Seda Gerstl, Senior Account Manager
Seda joins STAT MedCare with seven years’ experience in the Medical field. Though Seda started out at the front desk at a medical practice, it didn’t take long before she expanded her knowledge in the world of credentialing and was promoted to managing over 200 physicians.
Seda’s credentialing experience covers multiple specialties, including Orthopedics, Neurology, Gastroenterology, Physical Medicine, in the medical and surgical facilities, hospitals and telemedicine areas of provider enrollment. With this knowledge, management experience, and the passion to give her clients the best experience possible, it was an easy decision for Seda to be an Account Manager with STAT.
She has been married for 18 years and although she doesn’t have children of her own she loves spending time with her Grandchildren and her Niece & Nephew. She is proud owner of 3 English Bull Terriers, one of which she shows at dog shows.
Melody Wilson, Senior Account Manager
Melody joined STAT MedCare in 2018 as an Account Manager. Melody brings strong passion for the Medical Staff services for providers and client. Her knowledge and expertise and, over 10 years’ experience in roles of, provider enrollment, credentialing, risk management, quality improvement, accreditation processes, patient satisfaction and leadership, have advanced her career in healthcare. Just recently promoted to a Senior Account Manager, Melody will work closely with the Executive Director of Operations and the other Senior Account Managers in keeping STAT’s credentialing processes running smoothly.
Melody resides in Wisconsin with her husband, three sons, daughter and step-son. She enjoys spending time with her family, being outdoors and cheering on the Green Bay Packers.
Anna Epifani, Auditing & Quality Assurance Manager
Anna joined STAT in 2018 with 12 years of experience as Senior Credentialing and Data Analyst in the hospital and health care industry. She is skilled in expedited credentialing, hospital privileging/credentialing and provider enrollment with Medicaid, Medicare, as well as commercial health plans for all
provider types including all CMS recognized facilities.
Anna is also fluent in data analytics for database auditing, productivity projection, contributor accuracy as well as determining and developing tailored training and ongoing education for all users of the credentialing database.
Heather Bowman, Account Manager
Heather joined STAT MedCare in 2018. She brings over 8 years of experience in Credentialing and Provider Enrollment to STAT. Heather’s dedication and extensive knowledge in the credentialing and provider enrollment field, will prove to be valuable and she will be a wonderful addition to the STAT team. In 2019 Heather was promoted to an Account Manager within the company.
She currently resides in Tennessee with her husband, two sons and daughter. She enjoys spending time with her family and attending her children’s sporting events and activities.
Jennifer Jinzo-Chavez, Account Manager
Jennifer Chavez brings over 15 years of credentialing experience to the joining the STAT team in 2019. She has worked in many roles including payer enrollment, medical staff affairs, and with CVO’s. During her 15- year tenure, she earned her CPCS, PESC, an Associate’s Degree in Management, and a Bachelor’s degree in Business Administration, and most recently graduated with her second undergraduate in Organizational Leadership.
She has held a variety of positions within many organizations each becoming increasingly focused on credentialing, medical staff, and her most recent role managed care credentialing and leadership.
Working with STAT, Jennifer will provide consultative help nationwide to healthcare facilities from startups to large health systems get and keep providers credentialed and enrolled with insurance panels. She will be a huge asset to both STAT and the clients she will be working with.
Michelle Alexander, Account Manager
Michelle Alexander is a certified medical staff professional with STAT MedCare. She began her career in healthcare by working in the Medical Staff Office of a small hospital in Conroe, TX. Since that time, she has logged over 9 years of experience in various areas of credentialing (operations, managed care enrollment & network maintenance, insurance verification & referrals, primary source verifications, medical state licensing, medical executive assistance). She was promoted to Account Manager in 2019.
In addition to her knowledge and experience in the preparation and processing of all commercial and Government managed care application, Michelle also has an outstanding background in provider network management, facility (hospital) medical staff privileging appointment and reappointment applications, State and Federal licensing applications, and renewals, as well as medical malpractice application/processing and claims history. Michelle possesses wonderful organizational skills, is extremely proficient, has a great work ethic, is very detail-oriented, and is an excellent communicator.
Some of Michelle’s interests outside of work include traveling with her family, exercising her palate as a food critic, and collecting precious stones.
Nicole Hayes, Account Manager
Nicole joined Stat Med Care Solutions in 2018 with 10 years of experience in Credentialing and Provider Enrollment. Her background includes Rate Negotiations, Patient Accounting, Claim Processing, and IT System Support Technician. Her skill set provides her with the technological abilities, negotiating tactics, and a personal commitment to give 100% to all her efforts as your Account Manager.
Nicole has a passion for service and as dedicated her career path to
servicing others. Whether it’s helping a provider grow his/her practice or
aiding a family in the purchase of their first home, Nicole enjoys working
with people and utilizing her skills to produce results.
Nicole was born and raised in New Orleans… Go SAINTS!! She enjoys spending time with her husband and 3 daughters.
Angela Prater, Account Manager
Angela joined STAT Med Care Solutions in 2018 with 12 years of experience in credentialing and provider enrollment. Prior to joining STAT, Angela worked as the Team Lead for the credentialing department of a nationwide hospitalist group, in which she was responsible for the initial credentialing and recredentialing of physician and allied health practitioners in various hospital facilities for medical staff privileges.
Her experience ranges across medical credentialing processes, policies and procedures, including delegated, physician, hospitalist, allied health and locum tenens credentialing as well as Medicare Enrollment applications, NCQA, URAC, and CMS guidelines. In addition to her knowledge of medical staff credentialing, privileging procedures and standards, she also has knowledge of State Medical License and DEA applications, as well as primary source verification.
Angela currently lives in Woodbury, TN with her husband Michael and daughter Katlyn. She enjoys reading, cooking, sewing, anything outdoors such as gardening, horseback riding and 4-wheelers.
Cheryl Reddick, Account Manager
Cheryl has over 30 years of experience in the healthcare industry; including credentialing, provider enrollment, billing, collections, and healthcare service practice management. Cheryl has extensive knowledge and experience in the preparation and processing of provider applications for participation in Medicare, Medicaid, Tricare, and other third-party payors. Recently being promoted to Account Manager, Cheryl is sure to shine in this new role.
Cheryl’s hobbies include reading, jewelry making and creative cooking.
Julie Thomas, Account Manager
Julie joined STAT Med Care Solutions, LLC in 2016 and comes to STAT with over 18 years of experience working as a healthcare professional; which includes credentialing, recredentialing, provider enrollment, licensing, pre- authorizations, denial management, provider relations, and medical office management.
Julie has extensive knowledge and experience in the preparation and processing of provider applications for participation in Medicare, Medicaid, Tricare, and other third party payors.